Privacy Policy

1. Information We Collect

How High Junk collects information necessary to provide our junk removal services:

• Contact Information: Name, phone number, email address, service address
• Service Details: Type of items for removal, access requirements, scheduling preferences
• Payment Information: Billing details for payment processing
• Photos: Before/after photos for service documentation (with permission)

2. How We Use Your Information

We use your information to:

• Schedule and provide junk removal services
• Communicate about appointments and service updates
• Process payments and maintain service records
• Improve our services and customer experience
• Send service reminders and follow-up communications

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With service providers who help us operate our business (payment processors, scheduling software)
• When required by law or to protect our legal rights
• With your explicit consent for marketing or testimonial purposes

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure storage of physical records and encrypted transmission of digital information.

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Service records are typically maintained for 7 years for business and tax purposes.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

7. Cookies and Website Data

Our website may use cookies to improve user experience and analyze site usage. You can control cookie settings through your browser preferences.

8. Contact Us

For questions about this privacy policy or to exercise your rights, contact us: